Store Operations Associate
CubeSmart
Houston, TX0–2 yrs2h agovia LinkedIn
This job at a glance
- Who can apply
- New grads and up to 2 years
- Must know
- Customer serviceSalesMicrosoft Office
- Work
- On-site in Houston
- Pay
- Not stated by the employer.
- Skill demand
- Sales67%Customer service54%Microsoft Office11%of 99 similar entry-level jobs posted in the US this week
- Listed
- Oct 29, 2026 · still open
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About the Role
At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”.
Key Responsibilities
- Manage and maintain stores within your district, including customer service and property maintenance.
Customer Service
- Develop customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a standout customer experience.
- Interact face-to-face with customers, providing excellent service and building rapport.
- Meet monthly sales goals and metrics.
- Perform daily operational tasks including lock checks and showing units to customers.
- Work independently and on a team to:
- Rent self-storage units.
- Sell store merchandise.
- Manage the leasing process.
- Accept payments utilizing our Point-of-Sale System (POS).
- Complete daily bank deposits.
- Make courtesy calls to customers regarding late payments.
Property Maintenance
- Perform daily walks of the property.
- Clean units and store grounds.
- Open and close storage doors (up to 50 lbs.).
- Maintain facility, including mopping, sweeping, changing light bulbs, and cleaning out storage units.
- Keep a clean and safe storage facility to ensure conditions meet company guidelines (e.g., clean restrooms, neat landscaping and parking areas, clean storage doors, and neat decluttered office space).
Qualifications
- A positive and outgoing personality with a passion for helping people.
- Experience in delivering high-quality customer service to a diverse customer market.
- A self-driven mindset with a strong operational focus.
- Basic computer skills, including MS Office products.
- Ability to work Saturdays.
- Access to a personal vehicle, a valid driver’s license, and up-to-date insurance are required.
- Physical requirements include the ability to frequently stand, sit, kneel, crouch, crawl, bend, climb, or balance on a ladder.
- Candidates must be authorized to work in the U.S. without the need for current or future sponsorship.
- Some locations may require Sunday hours.