Early Career Insurance Account Manager Training Program
Marsh McLennan Agency
About the Role
The Insurance Account Manager Training Program at Marsh McLennan Agency (MMA) is designed for individuals to learn the workflows and best practices of the customer service side of the insurance industry. As an Account Manager Trainee on the AMPD team, you will gain experience in various operational aspects and professional development.
Key Responsibilities
- Learn to route policy documents and client notices.
- Develop a working knowledge of insurance carrier websites and how to navigate them for necessary information.
- Follow up with carriers for pending policy coverage changes and cancellations.
- Learn how to review renewal policies and endorsements for quality assurance.
- Be taught how to obtain loss history.
- Learn how to issue insurance certificates.
- Participate in a series of professional development trainings.
Requirements & Tech Stack
- Analytical problem-solving capabilities.
- Ability to carry out assignments via computer work.
- Strong accuracy and attention to detail.
- Strong organizational and time management skills.
- Discipline to stay on-task.
- Intermediate computer skills including Word, Outlook, and Excel.
Qualifications
- College degree or some combination of education and comparable work experience.
- Currently hold, or be able to obtain within 90 days, a Florida 4-40 license and/or 2-20 license (a plus, but not required to apply).