International Operations Coordinator
Traffic Tech
Chicago, ILFresher6h agovia LinkedIn
About the Role
Traffic Tech is seeking an organized and motivated International Operations Coordinator to support international import shipments from origin through final delivery. The role involves ensuring clients receive reliable and efficient service.
Key Responsibilities
- Coordinate air and ocean import shipments
- Communicate with customers, carriers, overseas agents, customs brokers, and trucking companies
- Track shipments and provide timely status updates
- Review and organize shipping documents
- Assist with customs clearance and delivery coordination
- Enter shipment information and maintain accurate files
- Help resolve shipment delays or operational issues
- Prepare billing and review shipment costs
- Provide strong customer service and support the operations team
Requirements & Tech Stack
- Basic Microsoft Outlook and Excel skills
Qualifications
- Strong communication and organizational skills
- Detail-oriented and comfortable managing multiple priorities
- Willingness to learn international shipping and logistics
- Previous office, customer service, logistics, or administrative experience is a plus
- No freight forwarding experience required; training will be provided
Work Schedule
- Full-time permanent position
- Monday to Friday, 8:00 AM to 5:00 PM