Medical Assistant, Pediatric Primary Care
Cincinnati Children's
About Cincinnati Children's
- Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years.
- Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding.
- Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025).
- One of the nation's America’s Most Innovative Companies as noted by Fortune.
- Consistently certified as a great place to work.
- A Leading Disability Employer as noted by the National Organization on Disability.
- Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC).
About the Role
- Full-time Medical Assistant position in Pediatric Primary Care.
- Primary Location: MOB - 3430 Burnet.
- Department: General Pediatrics.
- Shift: Day.
- Schedule: Full time, 36 hours/week.
- FTE: 0.9.
- Employee Status: Regular.
Key Responsibilities
- Patient Care:
- Provide competent technical and clinical services.
- Assist care providers with procedures and physical exams.
- Prepare patients for examination and treatment.
- Provide care consistent with family-centered care and medical home models.
- Provide flexible, culturally competent, and responsive care.
- Treat families as full partners in decision-making processes.
- Customer Service:
- Act as a customer advocate.
- Strive to better meet the needs of and support patients and/or families.
- Complete assignments and interact with customers courteously, attentively, and conscientiously.
- Respond quickly to parent requests and concerns.
- Provide appropriate education/information to patients and/or families.
- Collaboration:
- Work collaboratively and cooperatively with others.
- Follow complex directions to resolve problems and achieve goals.
- Develop positive working relationships with peers/colleagues.
- Acknowledge others' skills, experience, knowledge, creativity, and contributions.
- Share knowledge and/or provide support for team members.
- Contribute to and promote a positive and professional work environment.
- Data Management:
- Manage records per department policy.
- Assist with the collection of data for various forms.
- Obtain consent and release of information forms when indicated.
- Maintain patient files, records, and other information.
- Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
- Laboratory Work and Testing:
- May manage specimens per protocols.
- Maintain knowledge of all routine testing processes and retrieve test results.
- Communicate normal lab results as appropriately delegated.
- With required training, education, and demonstration of clinical competency, perform delegated clinical and administrative duties under the supervision of a nurse or licensed physician.
Requirements & Tech Stack
- High school diploma or equivalent.
- Graduate of a program in Medical Assisting OR Completion of a formal medical services training program of the US armed forces.
Qualifications
- No directly related experience required if a graduate of a Medical Assisting program.
- 1 year of work experience in a related job discipline required if not a graduate of a Medical Assisting program.