FBS Scrum Master I

About the Role

• Acts as a servant leader for a single team and stakeholders.
• Aids the team and Product Owner in efforts to manage and sequence the backlog.
• Leads less complex teams with work contained within limited external team impact or dependencies.
• Works generally with internal systems involving few system integration points requiring occasional support from senior level Scrum Master.

Key Responsibilities

• Exhibit the fundamental qualities of a servant leader and demonstrate the fundamental principles and benefits of the Agile framework to improve team performance in quality, predictability, flow, and velocity.
• Assist teams in meeting their delivery goals through enforcing team working agreements, communication techniques, coordination, and cooperation.
• Identify and eliminate impediments.
• Provide ongoing coaching and development.
• Eliminate impediments and resolve issues with frequent support from Release Train Engineer or other resources.
• Resolve and manage dependencies with frequent guidance from Release Train Engineer or other resources to support team improvement and promote high performance.
• Manage team performance in the areas of quality, predictability, flow, and velocity.
• Identify SAFe anti-patterns and resolve them with frequent support.
• Utilize beginner coaching capabilities to influence the team and coach on practices and procedures.
• With frequent support from RTE, guide the team through the decision-making process and teach techniques on how to problem-solve, improve communication, self-manage, and self-organize.
• With frequent support from RTE, build a trusting and safe environment where problems can be raised.
• Help manage interpersonal conflicts, challenges, and opportunities for growth within the team.
• Participate, facilitate, and manage the outputs of all agile ceremonies including daily Stand Up meetings, Sprint review, sprint retrospective, sprint planning, backlog refinement sessions, and prepare for Program Increment Planning Sessions.
• Participate in the Scrum Mastery Sync Sessions and Agile Release Train Sync Sessions.
• Demonstrate an ongoing desire for knowledge and continuous improvement by pursuing continuous education regarding everything Agile (e.g., visit user groups, attend conferences, read books, write blogs, etc.).
• Continuously work with the Scrum Master Community of Practice to ensure standard procedures are in place and ultimately improve the organization's product delivery capability.
• Seek advice and work closely with other Scrum Masters and Release Train Engineers to establish best practices and resolve challenging issues, risks, conflicts, or impediments.
• Perform other duties as assigned.

Requirements & Tech Stack

• Servant Leadership
• Agile framework principles
• Team performance management (quality, predictability, flow, velocity)
• Backlog management and sequencing
• SAFe anti-patterns identification and resolution
• Coaching capabilities
• Problem-solving
• Communication techniques
• Self-management and self-organization
• Conflict resolution
• Facilitation of agile ceremonies
• Continuous learning and improvement
• Collaboration with Scrum Master Community of Practice
• Working with Release Train Engineer (RTE)
• Internal systems
• Occasional support from senior level Scrum Master
• Frequent support from Release Train Engineer or other resources

Qualifications

• Demonstrates fundamental qualities of a servant leader.
• Demonstrates fundamental principles and benefits of the Agile framework.
• Beginner coaching capabilities.
• Desire for knowledge and continuous improvement.
• Ability to build a trusting and safe environment.
• Ability to help manage interpersonal conflicts, challenges, and opportunities for growth.
• Note: Benefits differ based on employee level.