Sales Associate

About the Role

• This is a full-time, on-site Sales Associate role based in Noida.

Key Responsibilities

• Engage with prospective and existing customers.
• Present products and services.
• Guide customers through the sales process.
• Handle inbound and outbound calls.
• Respond to inquiries.
• Explain offerings clearly.
• Maintain accurate records of customer interactions in the company’s systems.
• Meet individual and team sales targets.
• Follow up on leads.
• Support promotional campaigns as needed.
• Collaborate with colleagues across departments to ensure a smooth customer experience.
• Provide feedback on customer needs and market trends.

Requirements & Tech Stack

• Competence in using computers and common office software.
• Familiarity with CRM or call management tools is an advantage.

Qualifications

• Strong communication and interpersonal skills, with the ability to explain products and services clearly to diverse customers.
• Customer service abilities, including active listening, problem-solving, and maintaining a professional and respectful manner.
• Basic sales and negotiation skills, with an understanding of the sales cycle and comfort working toward targets.
• Ability to work on-site in Noida.
• Ability to manage time effectively and stay organized in a fast-paced environment.
• Previous experience in sales, telecalling, or customer support is preferred but not mandatory.
• Minimum educational qualification typically at the high school or bachelor’s level, or equivalent practical experience.