Garv officer's

About the Role

The Garv Officer role is a full-time, on-site position based in Srinagar. The focus is on serving customers and promoting Canara HSBC Life Insurance’s products and “Promises Ka Partner” philosophy at the branch level.

Key Responsibilities

• Meet prospective and existing customers.
• Explain suitable life insurance and protection solutions.
• Support customers through policy selection and documentation.
• Coordinate closely with bank staff and internal teams to drive business.
• Ensure accurate policy issuance.
• Assist with basic service requests.
• Maintain customer records.
• Participate in local marketing or awareness activities.
• Adhere to regulatory and company compliance standards.
• Regular reporting on sales activities, customer feedback, and branch performance.

Qualifications

• Strong customer service, relationship-building, and interpersonal skills to engage with diverse customers and bank partners.
• Sales and marketing aptitude, including the ability to understand customer needs, cross-sell products, and meet business targets ethically.
• Basic financial literacy and understanding of life insurance concepts, with the ability to explain products clearly and accurately.
• Effective communication skills in English and local languages, with clear presentation and documentation abilities.
• Attention to detail, organizational skills, and comfort with using computers, MS Office, and digital tools for reporting and policy servicing.
• Ability to work in a structured, on-site branch environment in Srinagar, collaborate with teams, and follow regulatory and company guidelines.
• Willingness to participate in field-level customer outreach and continuous learning through company training programs.
• Preferred: Bachelor’s degree in any discipline.
• Preferred: Prior experience in insurance, banking, or financial services is an advantage.