International Voice Associate

Job Title: International Voice Associate

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives for an Australian International Voice Process. This is an excellent opportunity for freshers to start their careers and for experienced candidates to grow in the customer service domain.

Key Responsibilities

• Handle customer queries through inbound voice calls for the Australian process.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional communication and ensure a positive customer experience.
• Resolve customer issues efficiently while adhering to process guidelines.
• Maintain quality standards and meet performance expectations.

Requirements & Tech Stack

• Good English communication skills are mandatory.
• Strong customer service and problem-solving abilities.
• Willingness to work in shifts aligned with Australian business hours.

Qualifications

• Freshers and candidates with 0-3 years of experience can apply.
• Immediate joiners are preferred.

Salary & Schedule

• Freshers: 3.10 LPA
• Experienced Candidates: Up to 4 LPA, based on relevant experience and interview performance.
• Rating based salary each month based on performance.
• 5 working days per week.
• 2 days of weekly off.
• Opportunity to build a career in international customer support.

Walk-in dates: 21st of October to 23rd of October.

Please mention "JUDE" in your resume for reference.