Account Executive

About the Role

The Account Executive is a full-time, on-site role based in Maharashtra, India. This position is responsible for managing client accounts, maintaining strong relationships with existing customers, and supporting business growth through proactive communication and service.

Key Responsibilities

• Managing client accounts.
• Maintaining strong relationships with existing customers.
• Supporting business growth through proactive communication and service.
• Handling inquiries.
• Preparing quotations.
• Following up on orders and deliveries.
• Coordinating with internal teams such as sales, logistics, and finance.
• Tracking account performance.
• Resolving issues.
• Ensuring clients receive timely and accurate information about products, pricing, and availability.
• Identifying new opportunities within assigned accounts.
• Contributing to sales reporting and documentation.

Requirements & Tech Stack

• Basic proficiency with office software (such as spreadsheets, word processing, and email).
• Comfort working with order or billing systems.
• Comfort with local languages and English for effective communication with clients and internal stakeholders in Maharashtra.

Qualifications

• Strong client relationship management skills, including the ability to build trust, understand customer needs, and provide responsive service.
• Good communication and interpersonal skills, with the ability to interact professionally with customers, colleagues, and external partners.
• Solid organizational and time management skills to handle multiple accounts, follow up on deliveries, and maintain accurate records.
• Ability to work on-site, collaborate with cross-functional teams, and adapt to a fast-paced environment in the building materials sector.
• Previous experience in sales, account management, or customer service, preferably in construction, building materials, or related industries.
• Minimum of a high school diploma; a bachelor’s degree in Business, Commerce, or a related field is an advantage.