Associate Software Asset Management Analyst

About the Role

The Associate Software Asset Management Analyst is responsible for supporting worldwide software license compliance on behalf of TD SYNNEX by monitoring and tracking software usage and remediating licensing variances. Supports software compliance purchases by reviewing proposed licensing terms and contracts for new engagements to understand licensing liabilities and parameters for usage. Performs company-wide activities within the Software Asset Management tool such as licensing tracking and producing compliance reporting/dashboards shared with IT and business stakeholders worldwide. Acts as a global consulting service to advise users regarding licensing terms and conditions and software usage rights for all software owned by TD SYNNEX. This role drives software compliance best practices, continuous process improvements, awareness, and leads efforts towards licensing optimization, resulting in money savings.

Key Responsibilities

• Administers the software asset management tool and the licensing database, collects proof of entitlement, reviews and processes licensing terms and conditions, and uploads them into the compliance tool to maintain a current software licensing database.
• Understands software usage rights, monitors and tracks usage, and proposes different alternatives for licensing optimization and cost reduction.
• Acts as a user interface to analyze and approve software requests according to software availability and company standards, challenges business justifications, and researches and proposes alternatives according to company best practices.
• Partners with the global IT and Business community to ensure compliancy, performs the gathering and monitoring of software counts/subscriptions, suggests and coordinates software cleanups, and monitors any installations in breach.
• Suggests, maintains, and performs continuous process improvements according to the Software Asset Management Mission, driving efficiency, compliance, and cost savings.
• Maintains the Software Asset Management dashboards.

Requirements & Tech Stack

• Software Asset Management tool
• IT
• English
• Spanish

Qualifications

• Master's / Postgraduate Degree with Technical / IT Background field of study preferred.
• Bachelor's Degree with Technical / IT Background field of study required.
• Able to execute instructions and to request clarification when needed.
• Possesses basic clerical and data entry skills.
• Able to perform basic mathematical calculations.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and Spanish.
• Possesses strong multi-cultural interpersonal skills.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
• Able to maintain confidentiality of sensitive information.
• Able to build solid, effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
• Able to quickly learn new systems and technology.
• Able to use relevant computer system applications at an advanced level.

Occasional non-standard work hours or overtime as business requires.

Professional, office environment.

Some travel required.