Maintenance Technician

About the Role

• Support daily operations of Net Zero Energy (NZE) commercial buildings as a critical member of the Facilities Team.
• This entry-level role focuses on performing basic repairs, preventive maintenance, inspections, and general upkeep to ensure safe and efficient facilities.
• Follow standardized processes, support team operations, and maintain organized, accurate work through strong attention to detail and communication.

Key Responsibilities

• Conduct regular facility inspections, preventive maintenance checks, and report unsafe or malfunctioning conditions.
• Assist in troubleshooting and repairing building systems including HVAC, plumbing, electrical, machinery, roofs, drains, and kitchen equipment.
• Service and maintain pumps, valves, electrical/mechanical components, and hydraulic devices.
• Perform routine maintenance, including minor repairs on fixtures, lighting, doors, hardware, and common areas.
• Assist in maintaining fire and life safety systems, including alarms, pumps, and related equipment.
• Administer routine tasks and escalate complex issues.
• Work under direct supervision for assigned tasks.
• Document completed work, update maintenance records, and use smart building technologies and building automation systems to complete work orders.
• Understand fundamental concepts, practices, and procedures within a department.
• Familiarity with or ability to learn department/project-specific software systems.

Requirements & Tech Stack

• High School Diploma or GED required.
• 0–2 years of related work experience preferred.
• Technical or vocational training in at least one trade (HVAC, electrical, mechanical, plumbing, carpentry, etc.) preferred.
• Strong communication, problem-solving, and customer service skills.
• Ability to read and follow work orders, diagrams, and basic schematics.
• Ability to operate tools, test instruments, and diagnostic devices used in mechanical and HVAC trades.

Physical Requirements

• Routinely required to bend, reach, climb, and maintain awkward positions for extended periods.
• Must be able to lift up to 50 lbs. independently.
• Must be able to climb stairs, ladders, staging, lifts and work safely at various heights.
• Must be able to work in confined spaces and in physically demanding positions (kneeling, stooping, crouching).
• Frequent walking around the building, often while carrying tools and equipment.
• Must rely on sight, hearing, and smell for detection of mechanical issues and safety hazards.
• Ability to work indoors and outdoors in varying environmental conditions.

Competencies

• Demonstrates a sense of urgency in completing tasks.
• Recognizes HITT quality standards and reports issues in a timely manner.
• Consistently delivers quality work.
• Takes initiative for personal improvement and is coachable.
• Works well with differing points of view and personality types.
• Brings new ideas to the table.
• Embraces tools and technologies.
• Delivers the highest level of customer service.
• Maintains a safe and inclusive work environment.