Field Applications Specialist, Core Histology

About the Role

• Field based / fully remote position.
• Part of the Field Applications team, reporting to the Field Applications Manager.
• Responsible for Core Histology customers in the Northeast area.

Key Responsibilities

• Partner with Sales and Service teams to support regional revenue growth, customer retention, and successful adoption of Leica Biosystems solutions through technical expertise and consultative customer engagement.
• Lead instrument installations, evaluations, validations, workflow optimization activities, and customer onboarding to drive successful implementation and utilization of Leica Biosystems products.
• Provide expert applications support, troubleshooting, and training that improves customer competency, laboratory performance, and overall customer experience.
• Investigate and resolve technical applications issues in partnership with Technical Service, Product Management, Global Business Units, and other cross-functional teams.
• Support continuous improvement initiatives by identifying customer needs, sharing field insights, documenting issues, and helping strengthen products, workflows, and service delivery.

Requirements & Tech Stack

• Bachelor's degree with 2+ years of experience OR a Master's degree in a related field with 0-2 years of relevant experience.
• Understanding of the Histology, Anatomic Pathology, Laboratory Automation, or related laboratory marketplace.
• Demonstrated ability to troubleshoot technical applications issues, train customers, and support laboratory workflow optimization.

Travel and Physical Requirements

• Requires up to 75% flying and/or driving travel, potentially including overnight stays.
• Travel will primarily be domestic, but may occasionally be international.
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs.
• Ability to stand, walk (prolonged), sit, squat, kneel, ascend and descend stairs, and reach with hands and arms.
• Valid driver’s license with an acceptable driving record.

Preferred Experience

• Core Histology laboratory operations, workflows, and instrumentation.
• Field Applications, Technical Support, Customer Training, or Laboratory Implementation support.
• Experience supporting tissue processing, embedding, microtomy, staining, coverslipping, laboratory automation, or diagnostic instrumentation.