Customs Trade Coordinator

About the Role

FedEx Logistics provides freight forwarding, as well as import and export services.

Key Responsibilities

• Coordinate documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.
• Provide impeccable customer service.
• Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs resources.
• Perform data entry and processing of import-related documentation for submission to US Customs.
• Handle Participating Government Agencies (PGAs).
• Maintain and keep current all shipment documentation in compliance with record-keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with internal staff, departments, other FedEx operations, and customers to deliver a high level of service.
• Process agency brokerage shipments.
• May handle remote filings.
• Ensure all government and organizational policies are followed.
• Perform other duties as assigned.

Requirements & Tech Stack

• High School Diploma or GED required.
• No industry experience required.
• Minimum of 6 months of work experience preferred.
• Minimum of one (1) year of experience using computer systems in a professional, educational, or comparable environment.
• Ability to perform routine tasks such as data entry, document creation, navigation of standard software applications, and operation of basic office equipment.
• Ability to use multiple systems and reference material.
• Ability to interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.

Qualifications

• Excellent communication skills, verbal and written.
• Organizational Skills.
• Inter-personal skills.
• Problem solving skills.
• Ability to handle high volume of work.
• Ability to handle time sensitive work.
• Ability to work independently with minimum supervision.

Paid training provided.