Sales Staff

About the Role

GBS Systems & Services Pvt Ltd (GBS) is a technology retail and services company founded in 1994. GBS operates 28 exclusive outlets across Tamil Nadu for brands such as Acer, Asus, Dell, HP, and Lenovo. This is a full-time, on-site Sales Staff role based in Chennai.

Key Responsibilities

• Engage with walk-in and referred customers.
• Understand customer requirements and recommend suitable laptops, desktops, and related products.
• Explain product features and benefits.
• Prepare and close sales orders.
• Process billing.
• Coordinate with the service and inventory teams.
• Maintain product displays.
• Update basic product knowledge.
• Achieve individual and store sales targets.
• Assist with promotional activities and campaigns.
• Provide professional, courteous support to all customers.
• Contribute to a positive store environment.

Requirements & Tech Stack

• Sales and negotiation abilities, including upselling, cross-selling, and closing transactions.
• Basic IT hardware and product knowledge, with the ability to learn specifications and explain features of laptops, desktops, and accessories.
• Ability to work onsite in Chennai, including weekends and peak hours.

Qualifications

• Customer service and interpersonal skills to engage professionally with diverse customers and build long-term relationships.
• Communication and presentation skills in English and local languages (such as Tamil), with clear and honest product explanations.
• Organizational and time management skills for handling multiple customer interactions, billing, and follow-ups efficiently.
• Prior experience in retail, electronics, or IT product sales is preferred.
• Minimum educational qualification such as a higher secondary certificate or diploma.
• A degree in business, commerce, or related field is an advantage.