Sales Executive, ERP Solutions

About the Role

GwayERP is seeking a motivated, ambitious, and results-oriented Sales Executive passionate about sales, business growth, and closing deals. The ideal candidate will be fluent in English, Tamil, and Hindi, possess excellent communication skills, and have the ability to understand software products and explain their business value to clients.

Key Responsibilities

• ERP & POS Product Knowledge
• Develop a strong understanding of GwayERP, including its features, functionalities, modules, pricing, benefits, and use cases.
• Understand how ERP systems help businesses manage daily operations and learn end-to-end workflows of different ERP modules.
• Identify suitable products and modules for prospects' businesses and stay updated on product enhancements.
• Client Communication & Product Demonstrations
• Communicate with prospective clients via telephone, WhatsApp, email, and online meetings.
• Conduct product demonstrations, explaining features, workflows, and business benefits clearly.
• Demonstrate relevant features based on prospect requirements and explain pricing, licensing, and implementation scope.
• Address client concerns and coordinate with the relevant team for technical clarifications.
• Multilingual Sales Communication
• Communicate confidently in English, Tamil, and Hindi.
• Conduct sales discussions and product demonstrations in the client's most comfortable language.
• Lead Follow-Up & Qualification
• Contact inbound leads and conduct outbound prospecting to identify potential customers.
• Qualify prospects based on business needs, decision-making authority, budget, and urgency.
• Maintain accurate records of interactions and prioritize qualified prospects.
• Requirement Understanding & Solution Presentation
• Understand prospect's current business processes and operational challenges.
• Map client requirements to appropriate ERP or POS product features and explain how the proposed solution addresses their needs.
• Distinguish between existing functionality and potential customization requirements.
• Sales Conversion & Deal Closure
• Convert qualified leads into paying customers by understanding client buying processes and addressing objections.
• Communicate the value proposition and ROI of the product, and negotiate within company guidelines.
• Sales Pipeline & CRM Management
• Maintain an updated record of prospects and opportunities in the designated CRM or sales tracking system.
• Update sales stages, maintain follow-up schedules, and provide accurate sales forecasts.
• Outbound Sales & Business Development
• Conduct outbound calls and prospecting to build and maintain a pipeline of prospective ERP and POS customers.
• Reach out to business owners, operations managers, finance managers, and other relevant decision-makers.
• Target Achievement & Performance
• Work towards assigned daily, weekly, and monthly sales targets, focusing on qualified opportunities and conversion rates.
• Monitor individual performance against agreed targets and apply lessons from lost deals.
• Coordination with Internal Teams
• Coordinate with the product, UI/UX, business analysis, and technical teams for clarifications and detailed evaluations.
• Share client feedback and feature requests with appropriate teams.

Requirements & Tech Stack

• Language & Communication
• Fluent in English, Tamil, and Hindi.
• Strong verbal communication and presentation skills.
• Ability to explain software products in simple business language.
• Confidence in conducting telephone conversations and online demonstrations.
• Good English writing skills for emails and follow-up messages.
• Professional communication and active listening.
• Sales Skills
• Strong interest in sales and business development.
• Persuasion and negotiation skills.
• Ability to handle objections professionally.
• Confidence in asking for the sale and moving opportunities toward closure.
• Strong follow-up and time-management skills.
• Resilience when prospects reject an offer or delay a decision.
• Willingness to work toward measurable targets.
• Product & Technical Learning
• Ability to understand software products and business applications.
• Interest in ERP, POS, CRM, and business management systems.
• Ability to learn product modules, workflows, features, and pricing.
• Logical thinking and requirement-understanding skills.
• Willingness to participate in product training and practice demonstrations.
• Personal Attributes
• Ambitious and results-oriented.
• Self-motivated and disciplined.
• Persistent without being unprofessional or pushy.
• Accountable for assigned targets and opportunities.
• Comfortable interacting with different types of customers.
• Open to feedback and continuous learning.
• Organized in maintaining sales records and follow-up activities.
• Eligibility Criteria
• Any bachelor's degree or equivalent qualification.
• Freshers and candidates with up to two years of experience may apply.
• Fluency in English, Tamil, and Hindi is mandatory.
• Prior sales experience in ERP, SaaS, software, IT services, or POS products is an advantage but not mandatory.
• Basic computer knowledge and familiarity with email, spreadsheets, and online meeting tools.
• Willingness to learn software products and conduct product demonstrations.
• A strong interest in sales closure and target achievement.

Career Growth

This role offers practical exposure to ERP and POS product sales, business-to-business sales, product demonstrations, solution selling, lead qualification, pipeline management, commercial negotiations, deal closure, customer relationship management, and sales strategy. High-performing employees can progress into senior sales, account management, business development, or sales management roles.