Operations Analyst
RoShay Services
About the Role
The Operations Analyst supports client operations across public and private sector accounts by gathering, analyzing, and interpreting operational data to improve efficiency and service quality.
Key Responsibilities
- Collect and analyze operational data to identify trends, issues, and improvement opportunities
- Prepare reports and create dashboards to communicate findings to stakeholders
- Collaborate with internal teams and client stakeholders to support operational needs
- Assist with project coordination and cross-functional activities
- Maintain accurate, up-to-date documentation and records
Qualifications & Skills
- Early-career readiness with strong analytical and administrative capabilities
- Ability to translate data into clear, actionable reporting
- Strong collaboration and customer-focused communication
- Detail-oriented with the ability to organize and maintain documentation