Owner

About the Role

The Owner role is a full-time, on-site position. The Owner will oversee daily operations, including inventory management, order fulfillment, vendor coordination, and quality control to ensure products meet brand standards. This role includes managing finances, pricing, budgeting, and basic accounting tasks, as well as monitoring sales performance and margins. The Owner will also drive marketing initiatives, manage the online store and social media presence, engage with customers, and ensure an excellent end-to-end shopping experience. Day-to-day responsibilities involve making strategic decisions, leading any team members or contractors, and identifying opportunities for product and business growth.

Key Responsibilities

• Oversee daily operations
• Manage inventory
• Fulfill orders
• Coordinate vendors
• Ensure quality control
• Manage finances
• Set pricing
• Create budgets
• Perform basic accounting tasks
• Monitor sales performance and margins
• Drive marketing initiatives
• Manage the online store
• Manage social media presence
• Engage with customers
• Ensure an excellent end-to-end shopping experience
• Make strategic decisions
• Lead team members or contractors
• Identify opportunities for product and business growth

Requirements & Tech Stack

• Operational and organizational skills to manage inventory, order processing, scheduling, and vendor relationships
• Business and financial acumen, including budgeting, pricing, basic bookkeeping, and data-driven decision-making
• Marketing and branding capabilities, such as managing online storefronts, social media, promotions, and customer engagement
• Customer service and communication skills to handle inquiries, resolve issues, and maintain strong customer relationships
• Creative and product-focused mindset with attention to detail in design, quality, and presentation of bows and accessories
• Leadership and problem-solving abilities to guide a small team, coordinate with partners, and respond effectively to challenges
• Comfort with digital tools, e-commerce platforms, and basic analytics for tracking performance and improving the business

Qualifications

• Prior experience in retail, fashion accessories, crafts, or small business management is an advantage.