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Service Engineer
B.M industries
Ahmedabad, Gujarat, India1h agovia LinkedIn
About the Role
The Service Engineer role at B.M Industries is a full-time, on-site position based in Ahmedabad. The Service Engineer is responsible for installing, maintaining, and repairing company equipment at customer locations, ensuring that machines and systems operate safely and efficiently.
Key Responsibilities
- Installing, maintaining, and repairing company equipment at customer locations.
- Diagnosing technical issues.
- Performing routine preventive maintenance.
- Providing technical support and guidance to customers.
- Documenting service activities and reports.
- Coordinating with internal teams for spare parts and service planning.
- Communicating with clients regarding issues, resolutions, and recommendations.
- Following company safety standards.
- Adhering to service procedures.
- Contributing to improving service processes and customer satisfaction.
Requirements & Tech Stack
- Troubleshooting and diagnostic skills for mechanical or electrical systems.
- Experience in field service and on-site customer support.
- Technical support capabilities.
- Maintenance and repair experience for industrial equipment or machinery.
- Effective communication skills.
- Ability to read and interpret technical drawings, manuals, and standard operating procedures.
- Comfort with field travel within Ahmedabad and nearby regions.
- Basic computer skills for reporting, documentation, and use of service-related software tools.
- Commitment to workplace safety, quality standards, and professional, customer-focused behavior.
Qualifications
- Diploma or degree in Mechanical, Electrical, or related Engineering field, or equivalent practical experience in industrial service.