Data I/O Operater

Data I/O Operator

Location: Bengaluru, India (Hybrid)

Key Responsibilities

• Manage and monitor all incoming and outgoing data transfers across platforms.
• Perform SAN clean-up, archiving, and data lifecycle maintenance to optimize storage usage.
• Ensure security protocols are followed rigorously across all workflows and systems.
• Guarantee 100% accuracy in data deliveries by verifying file integrity, metadata, and specifications.
• Utilize tools such as Aspera, Signiant, and others for efficient and secure file transfers.
• Interpret and generate XML schema, metadata templates, and delivery manifests as needed.
• Handle a wide variety of audio and video file types and understand their technical specifications.
• Learn and retain an extensive range of workflows, client specs, and delivery procedures.
• Maintain highly accurate data entry, tracking, and record keeping.
• Prioritize and manage multiple tasks in coordination with Project Managers under tight deadlines.
• Troubleshoot technical or workflow-related issues and offer timely solutions.

The Lead Operator Will

• Oversee day-to-day activities of the Data I/O team to ensure operational coverage and efficiency.
• Delegate tasks and monitor team workload to keep all projects on schedule.
• Train and mentor new and existing team members on workflows, tools, and best practices.
• Act as the primary point of contact for escalations and coordinate with cross-functional departments.
• Help develop and maintain Standard Operating Procedures (SOPs) for consistency and scalability.
• Identify inefficiencies or workflow bottlenecks and propose solutions to improve throughput.
• Coordinate with engineering and IT to resolve infrastructure or system-related issues.
• Track performance metrics and provide feedback to management on team progress and needs.
• Assist in staffing coordination and shift planning to ensure 24/7 coverage where applicable.

Qualifications

• Working knowledge of media formats such as LTO, hard drives, ProRes, H.264, IMF, etc.
• Excellent interpersonal and communication skills; able to work across departments and with clients.
• Strong organizational skills and a detail-oriented mindset.
• Natural leadership qualities with the ability to guide and support team members.
• A self-starter attitude and comfort working with minimal supervision.
• Strong problem resolution and critical thinking skills.
• Flexibility to adapt to rapidly evolving workflows and technologies.