Cashier Associate

Job Title: Cashier Associate

Company: The Winn-Dixie Company

Key Responsibilities

• Increases customer confidence and loyalty by providing accurate, fast, and courteous customer checkout.
• Effectively scans, packages, and receives payment for customer purchases.
• Expedites the flow of groceries through the checkout lane.
• Maintains financial responsibility in their service lane.
• Creates a welcoming environment for customers.
• Listens to and escalates customer concerns to management.
• Stocks front-end products, restocks, and uses supply items efficiently.
• Manages lane according to service standards.
• Assists in training new cashiers.
• Uses the Point of Sale (POS) system to record sales, handling various tenders including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, and coupons.
• Understands and adheres to company policies regarding cash shortages/overages and restricted sale items (Alcohol, Tobacco, etc.).
• Assists customers in unloading purchases onto the conveyor belt.
• Packs customer purchases to prevent damage and loads groceries into vehicles.
• Checks merchandise prices in all departments as needed.
• Collects shopping carts from the parking lot and returns them to the designated area.
• Ensures company standards for safety, proper food handling, sanitation, and productivity are maintained.
• Adheres to regulatory compliance requirements for food safety, USDA, COOL, and DOA.
• Executes product recalls and withdrawals in a timely manner.
• Reinforces safety programs by complying with safety procedures.
• Inspects and identifies unsafe conditions and reports them to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted and Personal Protective Equipment (PPE) is available and utilized.
• Ensures equipment is in good repair and assists with remediation of safety hazards.

Requirements & Tech Stack

• Point of Sale (POS) system
• Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, coupons
• USDA, COOL, DOA compliance
• Hazardous Assessments
• Personal Protective Equipment (PPE)
• Goggles, Gloves, Back Brace (Personal Protective Equipment)

Qualifications

• High School / GED Diploma
• English language proficiency
• Customer Service skills
• Effective communication skills
• Ability to handle stressful situations
• Basic computer skills for online training
• Compliance with all company policies and procedures
• High standard of integrity and reliability
• Authorization to work in the United States or ability to obtain the same
• Successful completion of pre-employment drug testing and background check

Physical Demands & Working Conditions

• Regularly required to stand or walk, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements.
• Frequently required to reach, carry, push, or lift up to 30 lbs.
• Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Working conditions may include indoor, outdoor, cold, freezing, heated, and wet/humid conditions.
• Frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, and be exposed to sharp objects.
• Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 30 lbs.
• Varied shifts.