Fund Administrator

Key Responsibilities

• Responsible for Trade capture, exception management, and service routing of trades to downstream systems.
• Adding and settlement of cash transactions.
• Processing trade instructions received via Straight Through Processing, manual upload, or Macros / End-User Computing.
• Running diagnostics reports, including investigation and handling exceptions within turnaround time.
• Resolving queries in Vortex / TLM (Transaction Lifecycle Management).
• Handling specific cash transactions including expenses, fees, monthly interest & Foreign Exchanges.
• Receiving instructions from Internal teams, Clients, Brokers, Fund Managers, Transfer Agency, and Custodians.
• Timely Cash Monitoring, Input of Journals, re-imbursement and payments.
• Monitoring balances and writing off small residual balances.
• Timely Cash exception (cash reconciliation) handling.
• Performing User Acceptance Testing as and when required.
• Undertaking/conducting trainings/cross training for all staff.
• Proactively identifying the root cause for process-related challenges and sharing qualitative resolutions.
• Reviewing Postings/uploads and ensuring timely responses to downstream / Business Partner queries.
• Producing accurate Trade Packs within set deadlines.
• Inputting and maintaining accurate fund accounting records.
• Responding to ADHOC queries from Business Partners/Stake Holders.
• Proactively identifying and escalating issues/challenges.
• Adhering to defined process Key Performance Indicators and Performance Level Agreements.
• Ensuring timely follow-up on open and outstanding issues.
• Updating daily Management Information System / trackers.
• Enhancing Job-Aid Matrix, process notes, checklists, Key Performance Indicators, and internal processes.
• Completing all Mandatory trainings.
• Ensuring timely follow-up on open & outstanding issues that hinder valuation.
• Following the Escalation Matrix.
• Participating in projects for improvement in delivery quality and/or timeliness.
• Adhering to all group and risk policy and standard guidelines.
• Ensuring Audit, Business Risk Control Management and Compliance reviews are rated as 'satisfactory'.

Requirements & Tech Stack

• Proficiency in one or more accounting platforms – ICON, SimCorp Dimension, Transaction Lifecycle Management, Vortex.
• Proficiency in EXCEL essential.
• Ability to Speak and understand English.

Qualifications

• Bachelor’s degree in accounting or other qualifications relevant to the accounting/finance industry.
• Good knowledge of Capital Markets and Financial instruments.
• Basic knowledge in accounting principles and fundamentals of Accounting.
• Good interpersonal and teamwork skills.
• Organized and detail-oriented.
• Ability to re-prioritize workloads due to changing circumstances.
• Ability to meet strict deadlines.
• Demonstrate HSBC Group Values and principles.

Additional Information

• Flexibility to work in shifts and respond to additional business needs.
• Flexibility to adapt to different working environments with counterparts across the globe.
• Role is of individual contributor nature.
• Will be expected to maintain HSBC internal control standards.
• Will continually reassess operational risks.
• Will adhere to and be able to demonstrate adherence to internal controls.
• Will liaise with Compliance department about new business initiatives.
• Will ensure adequate resources are in place and training is provided, fostering a compliance culture and optimizing relations with regulators.