Hybrid Inside Sales & Business Development Representative
Schneider Electric
About the Role
Schneider Electric is seeking a motivated and energetic Hybrid Inside Sales & Business Development Representative to drive the growth of EcoStruxure Automation Expert (EAE). This role offers an opportunity for an early-career professional to gain exposure to industrial automation, digital transformation, Industry 4.0, and software-driven manufacturing solutions. You will combine inside sales activities with customer-facing responsibilities.
Key Responsibilities
- Generate New Business Opportunities
- Use Schneider Electric-provided prospecting tools and AI resources to identify and research potential customers.
- Conduct cold calls and follow up via email or other approved channels using Schneider Electric tools, scripts, and AI support.
- Guide phone conversations, communicate the value of the EAE offer, and handle initial objections.
- Secure first customer meetings with a Business Development Manager (BDM).
- Ask qualification questions, document customer interest and next steps, and demonstrate progress from call to meeting.
- Maintain consistent follow-up with prospects, understanding that rejection and repeated outreach are normal.
- Engage Customers and Grow Relationships
- Conduct introductory and discovery calls to understand prospect needs, priorities, and current automation environments.
- Explain the EAE offer clearly over the phone using approved messaging, keeping conversations focused and adaptable.
- Prepare qualified prospects for their first in-person customer meeting and support the BDM with call history and customer needs.
- Coordinate with BDMs, account managers, and technical teams to hand off qualified opportunities.
- Learn to engage with engineering, operations, maintenance, OT, and IT contacts to identify the right stakeholder.
- Support Marketing and Industry Events
- Travel within the assigned area to support local trade shows, customer events, and industry activities.
- Promptly follow up by phone with leads generated from webinars, trade shows, and marketing campaigns.
- Convert event and campaign leads into qualified phone conversations and scheduled meetings.
- Track Activity and Build an Early-Stage Pipeline
- Meet established activity goals for calls, follow-ups, qualified conversations, and first meetings.
- Record call outcomes, customer responses, follow-up dates, and meeting progress accurately in the provided CRM and sales tools.
- Share relevant customer information with the BDM and technical team when a prospect is ready for deeper discussion.
- Work with internal sales teams and channel partners to ensure timely follow-up of qualified leads.
Requirements & Tech Stack
- Clear, confident phone communication and active-listening skills.
- A positive attitude, willingness to learn, and openness to coaching and call reviews.
- Self-motivated and comfortable making frequent cold calls and managing a structured call schedule.
- Ability to learn a new offer and explain its basic business value in simple language.
- Willingness to travel primarily within the local or assigned region for trade shows and selected customer meetings.
- Comfort using digital tools and AI-assisted resources for research and outreach.
Qualifications
- Basic Qualifications:
- Entry-level candidates are welcome.
- High school diploma or equivalent required.
- An associate’s or bachelor’s degree in business, marketing, technology, or a related field is a plus.
- Helpful Experience:
- Internship, school project, part-time job, volunteer work, or early-career experience involving customer contact, outreach, sales, technology, or manufacturing.
- Interest in learning industrial automation and software concepts. Prior knowledge of PLCs, SCADA, HMI, MES, IIoT, or industrial software is helpful but not required.
- Experience with phone outreach, appointment setting, customer service, school organizations, networking events, or trade shows is a plus.