Captain

About the Role

Habibi’s Cafe & Bistro is seeking a full-time, on-site Captain based in Thane. This role is focused on delivering an excellent guest experience and ensuring smooth floor operations.

Key Responsibilities

• Oversee table service and coordinate with service staff.
• Ensure guests are welcomed, seated, and attended to promptly and courteously.
• Manage reservations and table allocations.
• Brief and guide the service team.
• Monitor order flow.
• Ensure food and beverages are served according to quality and presentation standards.
• Handle guest inquiries and feedback.
• Resolve service issues.
• Maintain hygiene and safety standards.
• Support daily opening and closing procedures.
• Work closely with the kitchen and bar teams to maintain effective communication and consistent service.

Qualifications

• Strong front-of-house service skills, including guest engagement, table management, and hospitality-focused problem-solving.
• Experience in team coordination and supervision, with the ability to brief, guide, and support service staff.
• Knowledge of food and beverage service standards, preferably with exposure to café, bistro, or Middle Eastern cuisine environments.
• Clear and professional communication skills.
• Ability to maintain high standards of cleanliness, safety, and compliance with hygiene protocols.
• Previous experience as a Captain or senior serving staff in a restaurant, café, or hotel setting is strongly preferred.
• Flexibility to work shifts, weekends, and holidays, in line with operating hours of 10:00 AM to 1:00 AM.
• Basic proficiency in point-of-sale systems and order management tools.
• Additional language skills are an advantage.

Tech Stack

• Point-of-sale systems
• Order management tools

Preference: Immediate Joiners