Business Analyst / Senior Business Analys

About the Role

We are seeking analytical and detail-oriented professionals for the positions of Business Analyst / Senior Business Analyst. These roles focus on business performance analysis, requirements gathering, process improvement, stakeholder collaboration, and data-driven decision-making.

Key Responsibilities

• Support the evaluation of business operations and identify improvement opportunities.
• Translate organizational needs into practical recommendations.
• Gather and document business requirements.
• Analyze workflows and review performance metrics.
• Prepare reports to support informed decision-making.
• Collaborate with stakeholders to understand business challenges, clarify project objectives, and ensure solutions align with organizational goals.
• Conduct gap analyses.
• Prepare process documentation.
• Support project planning.
• Monitor implementation progress.
• Evaluate the effectiveness of business initiatives.
• Assist in identifying operational risks.
• Improve reporting processes and recommend strategies to enhance productivity and service quality.
• For Senior Business Analyst: Take a leading role in evaluating complex business requirements, improving operational processes, and supporting strategic initiatives.
• For Senior Business Analyst: Conduct in-depth business analysis and develop recommendations based on data and stakeholder insights.
• For Senior Business Analyst: Facilitate discussions to establish priorities and define solutions.
• For Senior Business Analyst: Work closely with management, project teams, and relevant departments to assess business needs and resolve requirements-related issues.
• For Senior Business Analyst: Develop analytical frameworks and review key performance indicators.
• For Senior Business Analyst: Coordinate business process improvement activities and validate proposed solutions.
• For Senior Business Analyst: Communicate findings to decision-makers.
• For Senior Business Analyst: Contribute to risk assessment, change management, and the development of standardized business analysis practices.

Requirements & Tech Stack

• Proficiency in Microsoft Excel, PowerPoint, and other business reporting or analytical tools.
• SQL or business intelligence platforms are an advantage.
• Knowledge of data visualization tools is an advantage.

Qualifications

• A degree or diploma in Business Administration, Business Analytics, Finance, Economics, Information Systems, or a related discipline.
• Strong understanding of business analysis, requirements gathering, process mapping, and performance evaluation.
• Ability to analyze business data, identify trends, and develop practical recommendations.
• Familiarity with business process modeling, gap analysis, workflow assessment, and project documentation.
• Ability to prepare clear reports, presentations, business requirements, and process documentation.
• Strong critical thinking, organizational, and problem-solving skills, with attention to detail.
• Effective communication and stakeholder management abilities.
• Ability to collaborate across departments and translate business needs into actionable solutions.
• Understanding of performance indicators, risk assessment, and change management principles.
• A proactive attitude, adaptability, and commitment to continuous learning and business improvement.
• Accurate documentation.
• Sound judgment.
• Effective collaboration with multidisciplinary teams.