Travel Consultant, Sales

About Bandhan Tours

Bandhan Tours Pvt. Ltd. specializes in personalized, safe, and seamless domestic and international travel experiences, focusing on quality service, long-term customer relationships, and memorable journeys.

Role Overview

We are seeking a Travel Consultant - Sales responsible for handling travel enquiries, understanding customer needs, recommending solutions, converting leads, and achieving sales targets. The ideal candidate possesses strong communication and customer-handling skills, a sales-oriented mindset, and an interest in the travel industry.

Key Responsibilities

Sales & Customer Handling

• Handle inbound travel enquiries via calls, WhatsApp, email, and walk-ins.
• Understand customer requirements, preferences, and budgets.
• Recommend and sell domestic and international tour packages, flights, hotels, and add-on services.
• Prepare and share quotations based on customer requirements.
• Convert enquiries into confirmed bookings.
• Achieve monthly sales and revenue targets.

Itinerary & Booking Coordination

• Coordinate with the Operations team for customized itineraries and quotations.
• Coordinate with the Operations team for booking confirmations and updates.
• Ensure timely issuance of tickets, hotel vouchers, and other travel documents.
• Maintain accurate records of enquiries, follow-ups, and bookings.

Customer Relationship Management

• Maintain regular and timely follow-up with prospective customers.
• Provide pre-travel and post-travel assistance.
• Handle basic customer concerns and complaints professionally.
• Build strong relationships with customers for repeat business and referrals.

Requirements & Tech Stack

• Travel Sales experience preferred; applications without relevant sales experience in the travel domain may not be considered.
• Strong verbal and written communication skills.
• Good customer-handling and negotiation skills.
• Target-oriented and self-motivated approach.
• Ability to understand customer requirements and recommend suitable travel products.
• Comfortable working in a fast-paced, target-driven environment.

Qualifications

• 1–3 years of experience in travel sales, tourism, hospitality, or a related field; freshers with a strong interest in travel sales are welcome.
• Basic knowledge of domestic and international travel destinations is an advantage.