Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. This position will require some travel for training.

Key Responsibilities

• Provide integrated application engineering and design support for a wide range of ventilation applications.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products to users in your market, including conference calls, meetings, organizing presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and a willingness to go above and beyond.
• Aim for quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

A Day In The Life

• Engage in outside sales meetings and calls to build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage project schedules and plans for equipment delivery.
• Provide service and technical support for existing equipment.
• Support end users with tasks such as assisting contractors with wiring or remote troubleshooting.
• Spend approximately two to three full days per week in the office working on bids.
• Spend approximately one to two days on job sites.
• Dedicate one day to developing the territory, which may include giving presentations, visiting new customers, or expanding contacts with existing accounts.

Requirements & Tech Stack

• 0-5 years experience
• A 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum is preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving abilities with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• Must be a "Go Getter".

Qualifications

• Medical, dental, and vision insurance
• Disability & life insurance (based upon election of medical insurance)
• 401k with employer match
• Paid holidays
• Paid time off (PTO) (based upon tenure)
• Flexible spending account (FSA)
• Tuition reimbursement, including for Professional Engineering (PE) License
• Relocation assistance
• Salary: $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits.