Sales Advisor
H&M
Pune Division, Maharashtra, India4h agovia LinkedIn
About the Role
As a Sales Advisor at H&M, you will play a key role in creating an outstanding customer experience. You will welcome customers, guide them through the store, and support them in finding what they need while showcasing products. Acting in line with company values, you will contribute to both your own success and the success of the company.
Key Responsibilities
- Share fashion and product knowledge to help customers make informed choices.
- Collaborate with the team to deliver exceptional service at every step of the customer journey.
- Ensure the sales floor and back of house are well-stocked, organized, and inviting.
- Support with opening and closing of the store.
- Represent yourself and the brand positively during all customer interactions.
Requirements & Tech Stack
- Customer service experience within fashion, retail, or similar fields.
- Passionate about fashion and delivering an exceptional in-store experience while promoting products and driving sales.
- Thriving in collaborative and dynamic environments.
- Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
- Flexible and action-oriented.
Qualifications
- Experience in customer service within fashion, retail, or similar fields.
This position reports to the Store Manager.