International Non Voice Customer Support Executive
Your Pitchh
Bengaluru(BTM Layout)0–3 yrs1h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 3 years
- Must know
- Troubleshooting
- Nice to have
- Customer service
- Work
- On-site in Bengaluru(BTM Layout) · internship
- Pay
- ₹3.5–6 LPA
- Skill demand
- Customer service85%Troubleshooting5%of 149 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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About the Role
We are hiring Customer Support Executives for an International Non Voice Process supporting customers in the US market. This role offers an excellent opportunity to work in a dynamic international customer support environment.
Key Responsibilities
- Handle inbound calls from international customers professionally and efficiently.
- Understand customer concerns and provide accurate resolutions within defined timelines.
- Assist customers with product, service, account, or technical-related queries.
- Perform basic troubleshooting and guide customers through appropriate solutions.
- Escalate complex issues to relevant teams when necessary.
- Maintain accurate records of customer interactions and resolutions.
- Meet defined Quality, Productivity, and Compliance metrics.
- Adhere to company processes, policies, and communication standards.
- Deliver an exceptional customer experience and ensure high service quality.
Requirements & Tech Stack
- US Shift / Rotational Night Shifts
- 5 Days Working | 2 Rotational Week Offs
- Immediate Joiners Only
Qualifications
- Graduate candidates can apply.
- Freshers and Minimum 1 year of BPO / Customer Support experience.
- Experience in International Non Voice, Technical Support, or Customer Service is preferred.
- Excellent spoken and written English communication skills.
- Comfortable interacting with international customers and understanding global accents.
- Basic technical knowledge and troubleshooting skills.
- Strong problem-solving and customer-handling abilities.
- Willingness to work US/rotational night shifts.
Compensation & Benefits
- 3.5 LPA - 6 LPA, based on experience and interview performance.
- Attractive performance incentives.
- Cab facility for eligible shifts between 7:00 PM and 7:00 AM.
- Structured learning and career growth opportunities.
- Professional and collaborative work environment.
Cab Facility
- Male Employees: One-way cab facility with 75 deducted per trip.
- Female Employees: Two-way cab facility; one-way free and the other charged at 75.