Customer Support Engineer
Hakimo
Bengaluru0–2 yrs2h agovia Naukri
This job at a glance
- Who can apply
- Freshers and up to 2 years
- Must know
- Customer serviceTroubleshootingBusiness analysis
- Work
- On-site in Bengaluru
- Pay
- Not stated by the employer.
- Skill demand
- Customer service85%Troubleshooting5%Business analysis1%of 149 similar fresher jobs posted in India this week
- Listed
- 27 Oct 2026 · still open
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Key Responsibilities
- Respond to customer inquiries and resolve issues professionally and promptly.
- Provide technical assistance and troubleshooting support via phone, email, or chat.
- Collaborate with internal teams to resolve complex customer complaints and concerns.
- Develop and maintain a thorough understanding of our products and services.
- Identify and escalate potential issues to senior management when necessary.
- Continuously improve knowledge base articles and contribute to process improvements.