Patient Access Representative
Saint Luke's
Kansas City, MOFresher1h agovia LinkedIn
About the Role
Saint Luke's in Kansas City is seeking a Patient Access Representative to join our team. This position is responsible for the delivery of quality performance and service excellence.
Candidate must be located in the Kansas City area.
Shift Details: Monday- Friday 8:00am-4:30pm
Key Responsibilities
- Conduct professional patient interviews, obtaining demographic, financial, and biographical information.
- Understands insurance terminology.
- Obtains information to appropriately bill payors.
- Verifies patient insurance eligibility.
- Confirms benefits eligibility.
- Gathers statistical information in compliance with federal and state regulations.
- Completes payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors.
- Makes referrals to appropriate financial resources, such as payment plans and lines of credit.
Qualifications
- Strong computer skills.
- Strong critical thinking skills.
- Ability to multitask in a fast-paced work environment.
- Excited about working with people and has a positive attitude.