Security Associate
Mercure Hotels
Key Responsibilities
Security Operation
- Perform duties according to the Duty Roster prepared by the Security Manager. The Security Associate may be deployed to any of the following Duty Posts:
- Security Control Room Duty
- Lobby Duty
- Loading Bay
- Patrolling or Observation Duty
- Back of House
- VIP Parking
- Or at any position where operations in Security field will benefit
- Ensure that all security systems function smoothly. Initiate immediate corrective action when fault is detected.
- Assist Management, employees and guests in every way that is consistent with the protection and prevention objectives.
- Coordinate with various departments and government agencies on routine matters and during emergency.
- Monitor back of house areas with particular attention to unauthorized entry and exit points.
- Maintains records in respective Log Books for future reference.
- Keep Manager or Crisis Management Team informed on the latest development of situation in a crisis.
- Conduct inventory on keys, passes, walkie-talkies, pagers and all other accountable stock.
- Ensure the cleanliness of Hotel Security Room and the surrounding areas.
Other Responsibilities
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Comply with hotel and department policies and procedures at all times.
- Attend all briefings, meetings and trainings as assigned by management.
- Report for duty on time wearing clean and complete uniform at all times.
- Maintain a high standard of personal appearance and hygiene at all times.
- Perform other reasonable duties assigned by the Management of the Hotel.
Qualifications
Knowledge and Experience
- Degree/Diploma/Secondary education.
- Certificates in National Skills Recognition System, CPR, First Aid Management and Basic Fire Fighting will be advantageous.
- Good reading, writing and oral proficiency in English language.
- No criminal record.
Competencies
- Good communication skills.
- Must be able to maintain confidentiality at all times.
- Honest with a high level of integrity.
- Ability to remain calm and react fast to situations.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
- Must be well-presented and professionally groomed at all times.

