Personal am Front Desk

About the Role

As a Front Desk Employee, you will be the first point of contact for visitors, customers, and callers, ensuring a professional and friendly reception.

Key Responsibilities

• Operating the telephone switchboard.
• Forwarding calls.
• Handling inquiries.
• Coordinating appointments and visitor passes.
• Supporting administrative processes.
• Maintaining data in the system.
• Collaborating closely with other departments to ensure a smooth flow of information.

Requirements & Tech Stack

• Strong communication skills and polite demeanor in direct interaction with visitors and over the phone; proficient in professional telephone etiquette.
• Experience in classic reception and front desk activities such as greeting guests, visitor management, appointment coordination, and supporting administrative processes.
• High service orientation and customer friendliness; ability to attentively receive concerns, respond solution-oriented, and convey a positive company image.
• Good computer skills (e.g., MS Office, email, and calendar programs) as well as secure data entry and documentation within the scope of front desk tasks.

Qualifications

• Desirable: Previous experience in a front office role.
• Desirable: Very good English skills.
• Desirable: Organizational skills.
• Desirable: Reliability.
• Desirable: A well-groomed, professional appearance.