Union Barista Part Time

ISS Facility Services - North America

Boulder, COFresher51m agovia LinkedIn

Key Purpose

  • Welcome all guests and make them feel appreciated.
  • Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas.
  • Serve ready-to-eat foods such as pastries, muffins, biscotti, and bagels at breakfast, and sandwiches and salads at lunch.
  • Serve guests with a caring and happy attitude.

Key Responsibilities

  • Properly set up all equipment.
  • Clean & sanitize work and service areas.
  • Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas.
  • Order, receive, or stock supplies or retail products.
  • Operate cash register and be familiar with self-service kiosks.
  • Maintain product inventory to established levels.
  • Recognize products; accurately restock & rotate product.
  • Smile, greet, and serve customers, making them feel welcome.
  • Complete necessary HACCP for safe temperature control.
  • Display merchandise in an attractive manner.
  • Weigh, grind, or pack coffee beans for customers.
  • Stock, clean, and organize coolers.
  • Label and display signs for all items.
  • Follow all safety rules and actively prevent accidents.
  • Other duties as assigned.

Success Criteria

  • Arrive on time to all shifts.
  • Wear proper uniform including non-slip shoes and name tag.
  • Maintain a professional appearance.
  • Provide outstanding hospitality.
  • Ask for help when needed.

Collaboration and Influence

  • Commitment to guest experience.
  • Prioritize safety first.
  • Build respectful relationships with teammates and guests.
  • Willingness to take directions from the Chef, Front of the House Manager, and Catering Manager.
  • Build relationships with delivery vendors.

Ideal Candidate Attributes

  • Passion for customer service.
  • Positive attitude.
  • Dependable & reliable.
  • Ability to communicate effectively.
  • Knowledge of equipment cleanliness and good working order.
  • Ability to remain calm under busy working conditions.

Physical Demands & Work Environment

  • Ability to lift a minimum of 25 pounds.
  • Ability to stand for periods of 7 hours.
  • Ability to work under pressure during peak periods.
  • Offer outstanding hospitality for the entire shift.

Work Hours

  • Mon-Fri, 7:30 am-4:00 pm

Compensation

  • Hourly Wage: $34.16 - $34.16 per hour.
  • Benefits provided in accordance with the location’s Collective Bargaining Agreement.

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