Union Barista Part Time
ISS Facility Services - North America
Key Purpose
- Welcome all guests and make them feel appreciated.
- Prepare and serve hot or cold beverages such as coffee, espresso drinks, blended coffees, and teas.
- Serve ready-to-eat foods such as pastries, muffins, biscotti, and bagels at breakfast, and sandwiches and salads at lunch.
- Serve guests with a caring and happy attitude.
Key Responsibilities
- Properly set up all equipment.
- Clean & sanitize work and service areas.
- Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, and teas.
- Order, receive, or stock supplies or retail products.
- Operate cash register and be familiar with self-service kiosks.
- Maintain product inventory to established levels.
- Recognize products; accurately restock & rotate product.
- Smile, greet, and serve customers, making them feel welcome.
- Complete necessary HACCP for safe temperature control.
- Display merchandise in an attractive manner.
- Weigh, grind, or pack coffee beans for customers.
- Stock, clean, and organize coolers.
- Label and display signs for all items.
- Follow all safety rules and actively prevent accidents.
- Other duties as assigned.
Success Criteria
- Arrive on time to all shifts.
- Wear proper uniform including non-slip shoes and name tag.
- Maintain a professional appearance.
- Provide outstanding hospitality.
- Ask for help when needed.
Collaboration and Influence
- Commitment to guest experience.
- Prioritize safety first.
- Build respectful relationships with teammates and guests.
- Willingness to take directions from the Chef, Front of the House Manager, and Catering Manager.
- Build relationships with delivery vendors.
Ideal Candidate Attributes
- Passion for customer service.
- Positive attitude.
- Dependable & reliable.
- Ability to communicate effectively.
- Knowledge of equipment cleanliness and good working order.
- Ability to remain calm under busy working conditions.
Physical Demands & Work Environment
- Ability to lift a minimum of 25 pounds.
- Ability to stand for periods of 7 hours.
- Ability to work under pressure during peak periods.
- Offer outstanding hospitality for the entire shift.
Work Hours
- Mon-Fri, 7:30 am-4:00 pm
Compensation
- Hourly Wage: $34.16 - $34.16 per hour.
- Benefits provided in accordance with the location’s Collective Bargaining Agreement.