Client Service Associate (December 2026 Graduates)

About the Role

Guidepoint’s Client Service team connects the world’s leading businesses with expertise to drive critical decisions. This is a fast-paced, commercial role for Associates who want to compete, be accountable, and build a career in premium client service and execution. You will research unfamiliar markets, identify and engage leading experts, and respond to client needs that can change rapidly. Success comes from arriving prepared, asking better questions, finding opportunities, and delighting clients. You will support clients across financial services, consulting, healthcare, and corporate markets. As you build skills and deliver results, you will take on greater responsibility for client relationships and commercial results.

Key Responsibilities

• Understand each client’s business question, research the market, and identify the right experts.
• Lead cold outreach and phone conversations with senior professionals, build rapport, handle objections, and earn their participation in client consultations.
• Own search results: test new approaches, bring ideas to your team, and stay accountable for the client outcome.
• Manage multiple urgent requests simultaneously while delivering speed, accuracy, and attention to detail.
• Use Guidepoint’s AI-enabled, agentic research tools to move work forward: direct workflows with clear logic, evaluate results, identify gaps, and apply human judgment.
• Learn each client’s priorities and build trust to support lasting relationships and future business.

Requirements & Tech Stack

• Bachelor's degree and evidence of achievement through work, internships, leadership, athletics, or other demanding commitments.
• Finance, Economics, and related studies are relevant.
• Demonstrated commercial drive and results across academic backgrounds.
• Authorization to work in the United States without current or future employer-sponsored visa sponsorship.
• Guidepoint’s AI-enabled, agentic research tools.

Qualifications

• Driven: Competitive, motivated by goals, and energized by the connection between performance, commercial impact, and earning potential.
• Accountable: Prepare before conversations, follow through without being prompted, and find alternative solutions when an initial approach fails.
• Curious: Desire to understand how businesses and markets work, translating research into stronger ideas and better client results.
• Attentive: Listen to understand client objectives and invest in relationships beyond individual transactions.
• Relentless: Comfortable initiating phone conversations with senior professionals and persisting despite rejections.

Compensation and Career Growth

• Annual base salary: $70,000 USD.
• Yearly performance bonus: up to $4,000 USD.
• Advancement to Client Service Manager is earned through sustained results and professional readiness, demonstrating sound judgment, reliable delivery, and client understanding.
• Progression brings greater responsibility for client relationships and commercial results.
• High-performing associates may be fast-tracked and eligible for monthly commission on applicable client-facing project work.

Benefits

• 15 days of PTO, 10 paid holidays, and sick leave.
• Medical, dental, and vision coverage, plus additional insurance and wellness benefits.
• 401(k) with a company match of up to 10% of employee contributions.
• Commuter benefits, office events, and other employee programs.

Interview Process

• Initial conversation with Talent Acquisition.
• Interview with hiring manager(s).
• Mock assessment.
• Timed simulated client request project.
• On-site interview with team members.
• Final decision and feedback.