Intern

About the Role

Internship opportunity with Philips focused on Health Systems Strategy and Growth.

• 3-month paid intern opportunities.
• Located in Cambridge, MA.
• Summer 2027.

Key Responsibilities

• Leverage AI-powered tools to analyze customer feedback, identify trends, and generate actionable insights that inform marketing and service strategies.
• Harness advanced AI-powered analytics platforms to process and interpret unstructured data sources to uncover patterns and actionable insights that drive marketing and service strategies.
• Collaborate with marketing, service, and customer support teams to identify and share best practices for customer engagement.
• Support initiatives that foster direct connection between frontline staff and customers.
• Assist with the monitoring of the closed loop process for customer feedback.
• Engage with internal stakeholders through improvement initiatives and feedback sessions.

Requirements & Tech Stack

• AI-powered tools
• AI-powered analytics platforms
• Excel
• PowerPoint
• Word
• Outlook

Qualifications

• Currently pursuing a bachelor’s or master’s degree in:
• Computer Science
• Data Science
• Engineering
• AI/ML
• Marketing
• UI/UX
• Business
• Demonstrated leadership, teamwork, strong communication, and organizational skills.
• Willing to take initiative, ask questions, and propose creative solutions to real business challenges.
• Comfortable working in a fast-paced, feedback-driven environment.
• Interested in learning and exploring new ways to measure and improve customer experience.
• Open to exploring how data and AI can drive better decision-making and customer outcomes.
• Strong computer skills.
• Must be able to successfully perform minimum Physical, Cognitive, and Environmental job requirements with or without accommodation.
• Must reside in or within commuting distance to Cambridge, MA.
• Must have US work authorization (no sponsorship for work-authorized visa will be provided).

General Skills

• Leadership
• Teamwork
• Communication skills
• Organizational skills
• Initiative
• Creative problem-solving