Grocery Associate

Key Responsibilities

• SERVICE (70%)
• Create an environment that enables customers to feel welcome, important, and appreciated to help build and retain customer confidence and loyalty.
• Ensure the department is merchandised per plan.
• Deliver daily conditions that meet the company’s expectations for:
• at shelf product availability
• freshness
• product rotation
• inventory levels
• stocking (including maintaining POG integrity and shelf price tags/signage)
• ordering
• cooler/freezer conditioning
• Offer customers assistance in finding or suggesting product.
• LEADERSHIP (10%)
• Promote trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job-specific information.
• Adhere to all local, state, and federal laws, and company guidelines.
• FINANCIAL (10%)
• Maintain awareness of inventory/stocking conditions and report any discrepancies.
• Review/inspect products for quality and freshness and take appropriate action.
• Ensure product is held at the proper temperature per food safety guidelines and retain documentation of temperature logs per policy.
• COMPLIANCE/SAFETY (10%)
• Ensure company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adhere to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA).
• Execute all product recalls and withdrawals in a timely manner, ensuring all items are secured and removed from customer access.
• Reinforce safety programs by complying with safety procedures and inspecting/identifying unsafe conditions to report to store management.
• Notify management of customer or employee accidents.
• Report all safety risks, issues, and illegal activity (including robbery, theft, or fraud).
• Ensure adherence to wage and hour policies and regulations.
• Cultivate a culture of safety within the store.
• Ensure self and all associates are working safely and have received necessary safety training.
• Ensure Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required.
• Ensure equipment is in good repair; report and assist with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.

Qualifications

• Must be 18 years of age.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.
• Strong customer service skills.
• Exceptional interpersonal, motivational, and communication skills.
• High School / GED (Preferred)
• English (Required)
• Spanish (Preferred)

Requirements & Tech Stack

• Required Equipment:
• cleaning supplies and equipment
• general office equipment
• register
• pricing gun
• scales
• scanner
• various material handling equipment, such as racks, carts, pallet jacks, shopping carts
• Preferred Equipment:
• baler/compactor
• box cutter
• Personal Protective Equipment:
• Goggles
• Gloves
• Back Brace
• Physical Demands:
• Regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements with both hands and/or both feet.
• Frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights.
• Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 30 ft.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 50 lbs.
• Working Conditions:
• May be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Safety Risk Factors:
• Frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, and be exposed to sharp objects.
• Occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions, and other toxins.
• Shift(s): Varied shifts.