AML QA Specialist with Arabic/French/Spanish/Italian

About the Role

The Compliance Quality team is seeking an Account Compliance Quality Auditor, a quality control specialist fluent in Arabic, French, Spanish, or Italian, to join a team focused on the Know Your Customers program. This role is essential for the secure expansion of Amazon’s payments businesses by ensuring appropriate controls and quality processes, minimizing risks, and identifying opportunities for process improvement.

As a quality control specialist, you will audit and report on high-complexity AML operational work across Amazon's payment entities and licenses. You will collaborate with operations teams and AML program teams (first line of defense), and occasionally with compliance officers of various entities (second line of defense).

Key Responsibilities

• Perform AML quality audits on behalf of the Quality Assurance Team.
• Partner with operational teams to deliver quality findings and support ongoing improvement opportunities.
• Provide AML quality audit subject matter expertise to business and operations teams during meetings, workshops, and leadership reviews.
• Create and update guidance and program documents.
• Conduct various investigation and audit types, including suspicious activity, sanctions, and enhanced due diligence.
• Share industry expertise through audits and provide written, professional feedback.
• Apply an analytical and detailed thought process to various product types and services within an AML construct.
• Assist with linking policies, standard operating procedures, internal controls, monitoring, and reporting to improve operations, compliance policies, and risk management.
• Deliver coaching and training to operations teams.

Requirements & Tech Stack

• Bachelor's degree or equivalent.
• 2+ years of previous AML or Compliance experience.
• Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams.
• Excel knowledge at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas).
• Professional auditing qualification, or similar risk or compliance credentials.
• Working knowledge of financial institutions, money service business, and/or banking compliance in EU, including knowledge of anti-money laundering, credit compliance and consumer protection, data protection, anti-corruption regulations.
• Experience handling confidential information.
• Strong problem-solving skills, operational process skills, and attention to detail.
• Fluent in Arabic, or French, or Spanish, or Italian.

Qualifications (Preferred)

• CAMS Certification or other compliance certification such as CRCM or CRP.
• Language certification from an internationally recognised institution (such as DELE, DELF, CILS).
• Master's degree in Compliance, Risk, or Business.
• Fluency in multiple languages.