Club Owner

About the Role

The Club Owner at Vivaham 360 is a contract role responsible for overseeing the operations, member experience, and growth of a wedding-focused club in Chennai. This hybrid position requires regular on-site presence for events, meetings, and vendor coordination, while allowing some work-from-home for planning, administration, and digital communication.

Key Responsibilities

• Managing club memberships.
• Organizing and promoting events and experiences.
• Coordinating with vendors and service providers.
• Ensuring a high standard of customer service.
• Handling budgeting and basic financial tracking.
• Supporting marketing and outreach initiatives.
• Maintaining strong relationships with partners and clients.
• Collaborating with internal teams to align club activities with Vivaham 360’s brand.
• Continuously seeking opportunities to enhance offerings for members.

Requirements & Tech Stack

• Proficiency with common office and collaboration tools (email, spreadsheets, messaging platforms).
• Willingness to learn new systems.

Qualifications

• Experience in event management or hospitality, with strong skills in planning, coordination, and on-site supervision.
• Background in customer service and client relationship management, with the ability to communicate clearly and handle member inquiries and feedback.
• Basic business and financial skills, including budgeting, tracking expenses, and managing vendor contracts or agreements.
• Familiarity with marketing and promotion, including social media, local outreach, and membership growth strategies.
• Strong organizational and time-management abilities, with comfort working in a hybrid environment and adapting to event schedules.
• Knowledge of Indian wedding traditions and cultural nuances, especially in the Chennai and broader South Indian context, is highly beneficial.
• Prior experience in club management, community building, or similar membership-based initiatives is an advantage.