Cashier Associate

Key Responsibilities

• Increases customer confidence and loyalty by providing accurate, fast, and courteous customer checkout.
• Effectively scans, packages, and receives payment for customer purchases.
• Expedites the flow of groceries through the checkout lane.
• Maintains financial responsibility in his/her service lane.
• Creates a welcoming environment for customers.
• Listens to and escalates customer concerns to management.
• Stocks front-end products and uses supply items efficiently.
• Manages lane according to service standards.
• Assists in training new cashiers.
• Uses the Point of Sale (POS) system to record sales.
• Handles various tenders including Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, Reward offers, and coupons.
• Adheres to company policy for checkout procedures.
• Understands and adheres to company limits on cash shortages/overages.
• Controls loss and adheres to guidelines on restricted sale items (Alcohol, Tobacco, etc.).
• Assists customers in unloading purchases onto the conveyor belt.
• Packs customer purchases to prevent damages.
• Carries or pushes groceries in a shopping cart to the customer’s car and loads them into the vehicle.
• Checks the price of merchandise in all departments, as needed.
• Collects shopping carts from the parking lot and returns them to the designated area.
• Ensures company standards for safety, proper food handling practices, sanitation, and productivity are maintained.
• Adheres to all regulatory compliance requirements pertaining to food safety, USDA & COOL, and DOA.
• Executes product recalls and withdrawals in a timely manner.
• Reinforces safety programs by complying with safety procedures.
• Inspects and identifies unsafe conditions and reports them to store management.
• Notifies management of customer or employee accidents.
• Reports all safety risks, issues, and illegal activity (robbery, theft, fraud).
• Ensures adherence to wage and hour policies and regulations.
• Cultivates a culture of safety within the store.
• Ensures self and all associates are working safely and have received necessary safety training.
• Ensures Hazardous Assessments are posted and Personal Protective Equipment (PPE) is available and utilized.
• Ensures equipment is in good repair and assists with remediation of safety hazards.
• Performs other job-related duties as assigned.

Requirements & Tech Stack

• Point of Sale (POS) system
• Scanner
• Register
• Pricing gun
• Scales
• Various material handling equipment (racks, carts, pallet jacks, shopping carts)
• Cleaning supplies and equipment
• General office equipment
• Personal Protective Equipment: Goggles, Gloves, Back Brace
• Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts

Qualifications

• High School / GED Diploma
• English (Required Language)
• Spanish (Preferred Language)
• Supervisory Experience: 0 - 3 yrs minimum
• Customer Service skills
• Effective communication skills
• Ability to handle stressful situations
• Basic computer skills required to participate in online training
• Compliance with all company policies and procedures
• High standard of integrity and reliability
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of pre-employment drug testing and background check.

Physical Demands & Working Conditions

• Physical Demands: Regularly required to stand or walk, utilize manual dexterity, talk, see, hear, smell, and perform repetitive movements. Frequently required to reach, carry, push, or lift up to 30 lbs. Occasionally required to sit, balance, stoop, kneel, crouch, and climb up to 10 ft.
• Pulling Requirement: 250 lbs.
• Lifting Requirement: 30 lbs.
• Working Conditions: May be exposed to indoor, outdoor, cold, freezing, heated, and wet/humid working conditions.
• Safety Risk Factors: Frequently required to twist back/neck, walk on slippery/cluttered surfaces, work with hazardous equipment, and be exposed to sharp objects. Occasionally exposed to loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions, and other toxins.
• Shifts: Varied shifts.