Business Associate

About the Role

The Business Associate role at Fraoula is a part-time, remote position focused on supporting core business operations in a data-driven environment.

Key Responsibilities

• Assist with financial analyses.
• Prepare business reports.
• Contribute to planning and performance tracking.
• Communicate with internal stakeholders.
• Support customer-facing teams with account-related inquiries.
• Help coordinate business processes and documentation.
• Contribute to improving workflows.
• Gather feedback from customers and internal teams.
• Provide insights that help Fraoula refine its products and services for regulated enterprises.

Qualifications

• Strong sales skills, including the ability to interpret data, identify trends, and support data-informed business decisions.
• Foundational knowledge of sales, marketing, and business concepts, with the ability to assist in budgeting, forecasting, and business planning activities.
• Effective communication skills, with the ability to present information clearly in written and verbal form to diverse stakeholders.
• Customer service mindset, with experience or interest in supporting customers and internal teams in a professional and responsive manner.
• Comfort working in a remote environment, with strong time management, self-organization, and attention to detail.
• Interest in or familiarity with regulated industries such as Fintech or Healthtech, and an understanding of the importance of data quality and compliance.
• Proficiency with common business productivity tools (e.g., spreadsheets, presentation software, collaboration platforms).
• Relevant education or experience in business, finance, operations, or a related field is preferred but not strictly required.