AR Caller, US Healthcare
Access Healthcare
Chennai(Ambattur Industrial Estate)0–2 yrs1h agovia Naukri
About the Role
Hiring Graduate Freshers for an Analyst AR Follow Up role in a US Healthcare KPO voice process.
Key Responsibilities
- Handle Accounts Receivable (AR) Follow-Up activities for US healthcare clients.
- Follow up with insurance companies/payors regarding outstanding medical claims and payments.
- Review claim and account information to identify pending or unpaid claims.
- Contact insurance payors through appropriate channels to check claim/payment status.
- Identify reasons for claim denials, delays, underpayments, or non-payment.
- Maintain accurate records of follow-up activities and account status.
- Work on assigned accounts and meet daily/weekly productivity and quality targets.
- Coordinate with internal teams to resolve claim-related issues.
- Ensure timely and accurate documentation of all follow-up actions.
- Follow company processes, quality standards, and compliance requirements.
- Communicate professionally with US-based clients/payors as required.
Qualifications
- Graduate from a recognized university/institution.
- Freshers are eligible to apply.
- Good communication skills, particularly in English.
- Basic knowledge of MS Office and computer applications.
- Good analytical and problem-solving skills.
- Willingness to work in a fixed night shift.
- Candidates should be comfortable working in a process-driven B2B environment.
- Candidates who can join immediately or within a short notice period are preferred.
Perks & Benefits
- Salary up to 2.5 LPA (Approx. 15,000/month in-hand).
- Both-side cab facility provided.
- Fixed Saturday & Sunday off.
- Fixed night shift (6pm to 3am).
- Opportunity to work with a US Healthcare KPO.
- Learning and career growth opportunities.
- Professional B2B work environment.