Front Desk Representative

Key Responsibilities

• Greeting visitors and managing check-ins.
• Directing guests or clients to appropriate contacts or departments.
• Handling incoming phone calls.
• Responding to inquiries.
• Managing appointments or reservations.
• Maintaining a clean and organized reception area.
• Recording visitor information.
• Sorting mail or packages.
• Coordinating with internal teams to ensure smooth office operations.

Qualifications

• Strong customer-facing skills:
• Customer Service
• Receptionist Duties
• Handling Reservations
• Professional communication abilities:
• Clear verbal and written Communication
• Proper Phone Etiquette
• Basic computer literacy (email, calendars, office software).
• Strong organizational skills.
• Attention to detail.
• Ability to remain calm under pressure.
• Ability to manage multiple tasks.
• Ability to maintain a courteous, welcoming attitude at all times.
• Prior experience in a front desk, hospitality, or administrative support role is preferred but not mandatory.
• Familiarity with Dwarka or local surroundings is an advantage.