Global Operations Analyst Program

About the Role

The Global Operations Development Analyst Program is a two-year rotational program within Global Operations at Bank of America. It includes 1-year assignments designed to provide participants with unique experiences based on their interests, development opportunities, and current business needs. The program focuses on operational line of business functions supporting technology and operations businesses. Participants engage in activities to foster teamwork, influence leadership, and gain exposure to processes and projects that drive results and demonstrate Bank of America's vision and culture. The objective is for participants to gain meaningful, robust experiences and learn about the Operations business through work that builds upon their skillsets, preparing them for final placements.

Program Overview

• Two-year rotational program within Global Operations lines of business.
• Analysts will participate in various experiences including on-the-job training, online learning, an Executive Speaker Series, networking events, and hands-on project work.
• Opportunities to collaborate with Operations teams and leaders to understand how the function supports and drives critical services.
• Completion of an assigned summer intern project culminating in a final presentation.
• Development of skills through formal and on-the-job training.
• Peer and mentor relationships for ongoing coaching and development feedback.
• Collaboration across teams to develop business acumen and gain exposure to multiple areas.
• Connections with senior leaders through educational speaker events.
• Formalized approach to establishing goals and expectations through a performance management process.

Requirements & Tech Stack

• Undergraduate degree from an accredited college or university.
• Bachelors or Bachelors direct to Master’s degree with no work experience.
• Minimum 3.5 GPA preferred.
• Graduation date: November 2026 – August 2027.
• Locations: Dallas Metro, TX / Jacksonville, FL / Phoenix Metro, AZ.
• Bank of America is unable to consider candidates requiring visa sponsorship now or in the future.

Major/Course of Study

• Operations
• Business Management
• Supply Chain Management
• Economics
• Finance
• Accounting
• Engineering
• Information Systems
• Or similar degree of relevance.

Preferred Skillsets

• Strong analytical skills to assess complex data, identify trends, and provide strategic insights.
• Strong Quality Assurance skills to ensure accurate, efficient, and compliant processes.
• Solid organizational planning and project management skills.
• Ability to navigate a highly matrixed environment and communicate effectively.
• Strategic thinker in Account Management.
• Sound judgment and ability to deal with ambiguity and high-pressure situations.
• Strong Risk Management skills to assess business processes and risks.
• Flexibility in exploring a variety of business areas.
• Ability to identify business issues and implement improvements.
• Experience in SQL, Tableau is a plus.