Evaluation and Monitoring Associate

About the Role

The Massachusetts Legal Assistance Corporation (MLAC) is seeking a full-time Evaluation and Monitoring Associate to join its Evaluation, Engagement and Culture team. MLAC is a non-profit organization dedicated to ensuring access to legal information, advice, and representation for people with low incomes.

Summary of Position

The Evaluation and Monitoring Associate provides administrative and project coordination support for MLAC’s monitoring, peer review, fellowship, and culture and engagement initiatives. This role reports to the Director of Program Evaluation and Culture.

Key Responsibilities

• Support the management and day-to-day operations of the Evaluation, Engagement, and Culture Department.
• Provide administrative support for the preparation, dissemination, and filing of contract agreements, memorandums of understanding, and related documents for the Fellowship and Peer Review processes.
• Research, document, and convene meetings associated with evaluation and monitoring initiatives.
• Support the scheduling, preparation, and coordination of monitoring visits, organization evaluations, technical assistance, engagement and culture trainings, and Fellowship program activities.
• Collaborate with various departments (fiscal, data, technology, communications) to gather information supporting monitoring and evaluation of MLAC-funded organizations and engagement and culture initiatives.
• Coordinate aspects of client board member involvement in legal services, including the National Legal Aid & Defender Association (NLADA) scholarship award process.
• Act as the liaison between the Director of Program Evaluation and Culture and stakeholders to ensure consistent communication.
• Ensure timely and effective completion of projects and initiatives of the Evaluation, Engagement and Culture department.
• Collaborate with other departments on projects as needed.
• Perform other duties as assigned.

Requirements & Tech Stack

• Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, Outlook)
• Google Workspace
• Scheduling tools
• Ability to work efficiently in a hybrid team environment

Qualifications

• Associate or bachelor's degree in a related field. Relevant work experience may be substituted for degrees.
• Ability to learn fast and be proactive in problem-solving.
• Attention to detail and accuracy in document preparation (including drafting, editing, and formatting letters and reports), reporting, and filing.
• Experience in calendar and schedule management.
• Strong communication skills, both written and verbal, for professional correspondence internally and externally to grantee organizations.
• Ability to work on multiple concurrent projects effectively and meet deadlines.
• Demonstrated ability to handle sensitive information and maintain confidentiality.
• Commitment to engagement, culture, and inclusion in the workplace.
• Demonstrated interest in serving the non-profit and social justice sectors.