Customer Support Executive

Job Title: Customer Support Executive

Company: Smyle Wurk LLP

Location: Nungambakkam, Chennai

Key Responsibilities

• Respond to customer queries in a timely and accurate way, via phone and chat.
• Resolve customer queries at the first point of contact.
• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures.
• Record and update customer information via the organization's internal systems.

Requirements & Tech Stack

• Excellent communication skills in English (verbal and written).
• Interest in an international voice process.
• Willing to work in Night shift and rotational week off.
• Immediate joining will be given first preference.

Qualifications

• Any graduate/PG is eligible to apply.

Desired Candidate Profile

• Only male candidates can apply.
• Experience in international voice will be an added advantage.