Remote Sales Agent

About the Role

Ignition CX is hiring full-time Remote Inbound Sales Representatives for nationally recognized telecommunications and home service brands. This is a W-2 position that offers paid training, comprehensive benefits, and uncapped commission. You will handle approximately 15–25 inbound calls per day, often back-to-back, in a fast-paced, performance-driven environment. Customers may not be calling specifically to purchase the products or services you’ll offer.

Key Responsibilities

• Handle inbound customer enquiries relating to TV, internet, phone, and related services
• Identify customer needs and recommend suitable products and solutions
• Close sales using a consultative and customer-focused approach
• Complete a paid four-week remote onboarding and sales certification program
• Participate in ongoing coaching and development with your Team Leader
• Work a full-time 40-hour schedule in a performance-focused remote environment

What You Can Earn & What We Offer

• Unlimited Earning Potential: Uncapped commission structure with no ceiling on earnings. Base pay of $10 per hour plus commission after training. Top performers consistently earn $60,000+ annually, with elite agents exceeding that.
• Paid Training: Fully remote onboarding and certification program. Earn commission while learning.
• Benefits: Medical, dental, and vision coverage; 401(k) with company match; company-paid life and disability insurance; Employee Assistance Program (EAP); Earned Wage Access; Paid time off.
• Work-Life Balance: Fully remote work environment; consistent scheduling; four weekdays plus one weekend day after training; all shifts conclude by 8:00 PM EST.
• Recognition & Career Growth: Weekly and monthly performance incentives; sales contests and rewards; ongoing coaching and development opportunities; internal advancement opportunities.

Requirements & Tech Stack

• Success requires grit, resilience, confidence, and a strong sales drive.
• Work a full-time 40-hour schedule.
• Work a schedule of four weekdays plus one weekend day after training.
• All shifts conclude by 8:00 PM EST.

Qualifications

• Previous sales experience is preferred but not required.
• Motivated individuals who enjoy helping customers and solving problems.
• Strong communication and interpersonal skills.
• Coachable and eager to learn.
• Thrive in goal-oriented environments.
• Demonstrate resilience and professionalism.