Medical Assistant

About the Role

Oak Street Health, part of CVS Health, is building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience. We take a team-based approach to providing outstanding patient care. Medical Assistants are an important part of our Care Teams, responsible for delivering excellent, high-touch primary care and coordinating patient care. High levels of flexibility, commitment, attention to detail, and problem-solving are required. You will be expected to build relationships with Oak Street Health members and work collaboratively with teammates to greet and room patients.

Key Responsibilities

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaints, and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, Provider and/or protocol, provides telephonic support to patients
• Under direction of an RN or Provider, offers MA appropriate “visits”, including but not limited to: administering vaccinations, performing procedures, ABI, spirometry, EKGs, etc. (depending on local laws and regulations)
• Performs waived laboratory testing
• Schedules diagnostic testing
• Applies or assists with the application of durable medical equipment
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

Requirements & Tech Stack

• EMR experience and proficiency required
• CPR Certification required
• US work authorization

Qualifications

• Motivated Registered or Certified Medical Assistants
• No Medical Assistant experience required
• If < 1 year Medical Assistant experience, certification required prior to hire
• Certification preferred for those with >1 year Medical Assistant experience
• 2+ years of experience working with geriatric patients is preferred
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary and indicated in Job title)
• Someone who embodies being “Oaky”

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $18.50 - $38.82