Business Development Representative

About the Role

The Business Development Representative (BDR) generates and qualifies prospective customers to build the sales pipeline and support new business growth. The BDR conducts outbound outreach, responds to inbound inquiries, and connects qualified prospects with the appropriate sales representative. This entry-level role is suited to someone interested in building a career in sales and developing skills in prospecting, customer conversations, and lead qualification.

Key Responsibilities

• Execute the outreach and scheduling of targeted geographical business meetings (via email and telephone) for new business sales teams.
• Call on Marketing Qualified Leads (MQLs) to qualify for sales-readiness, set appointments, and hand off to the appropriate sales team for discovery calls.
• Provide the sales team with any necessary information they need when they follow up with qualified leads.
• Create, maintain and update accounts, contacts, hunts, tasks, activities, etc., in our CRM software.
• Manage all inbound lead traffic (website, incoming calls/voicemails from Sales line, etc.), document, follow-up and set appointments for qualified leads.
• Obtain a working knowledge of our industry, target client, and the key decision makers needed.
• Stay current with the Business Unit messaging and solution value propositions.
• Understand the competitive landscape and competitor products to enhance your talking points with prospective customers.
• Work toward established outreach, qualified meeting, and pipeline contribution goals while maintaining lead quality.
• Assist with coordinating speaking engagements at regional industry chapter meetings to build awareness and drive new leads.

Working Arrangements

• Fully Remote in the United States: You can work remotely in this position, provided you reside in the United States, have full working rights and do not require sponsorship.

Requirements & Tech Stack

• Strong verbal and written communication skills, including the ability to ask thoughtful questions and listen to customer needs.
• Comfort initiating conversations with prospective customers by phone and email.
• Ability to organize prospecting activity, manage multiple leads, and follow through on commitments.
• Attention to detail and ability to maintain accurate records.
• Ability to assess customer needs and determine appropriate next steps using established guidance.
• Self-motivation, persistence, and openness to feedback and coaching.
• Ability to collaborate with Sales and Marketing and learn new products and systems.

Qualifications

• One or more years of sales prospecting experience, preferably with a technology company.
• Experience using CRM software or sales outreach tools.
• Bachelor’s degree or equivalent work experience.

We are looking for curious and empathetic people who are motivated by meaningful work, resonate with our core values, have a positive outlook, are comfortable with ambiguity, and thrive working in an ever-evolving and complex environment. We are inspired by meeting big-picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.