FBS WFM Coordinator, Support Services
Capgemini
Pune Division, Maharashtra, India2h agovia LinkedIn
This job at a glance
- Who can apply
- Freshers
- Must know
- AuditingData analysisMicrosoft OfficeNetworkingCustomer service
- Work
- On-site in Pune Division
- Pay
- Not stated by the employer.
- Skill demand
- Auditing30%Microsoft Office23%Data analysis16%Networking2%of 100 similar fresher jobs posted in India this week
- Listed
- 2 Nov 2026 · still open
Sign in free to see which of these skills your resume already shows.
About the Role
This position provides administrative support for timekeeping and compliance for a business unit. The role performs moderately complex tasks with a high degree of confidentiality, organization, and attention to detail to support internal customers at all levels within the department. Occasional weekend work may be required.
Key Responsibilities
- Conducts daily and weekly auditing of employee benefit time, including PTO, FMLA, and other leaves of absence, within various workforce management and company timekeeping systems.
- Updates applicable systems with attendance and status entries.
- Uses foundational data analysis techniques and system reporting tools to identify employee attendance trends and patterns.
- Communicates findings and concerns to leadership and HR.
- Communicates with Payroll, HR, and Claims WFM Scheduling team to facilitate accurate application of employee benefit time to address associated pay status questions.
- Provides front line service to employees, supervisors, and managers related to timekeeping, benefit time, and exceptions driven by wage and hour compliance reporting.
- Conducts leader sign-off of timecards for supported employees.
- Reviews employee timecards and validates hours worked as recorded in workforce management and company timekeeping systems.
- Approves timecards or coordinates with leaders to resolve discrepancies or concerns.
- Creates ad hoc reporting as requested.
- Performs other duties as assigned.
Requirements & Tech Stack
- Analytical skills
- Microsoft Office suite
- Cisco
- IEX
- Workforce management tools
- Scheduling
- Demonstrated written communication skills
- Strong verbal communication and listening skills
- Critical thinking
- Problem Solving
Qualifications
- Experience in auditing timecards and employee attendance.
- Knowledge of wage and hour compliance.
- Experience providing customer service via email, phone, or in-person interactions.
- Familiarity with timekeeping and workforce management systems.