Manager, Site Reliability Engineer

About the Role

Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. At Okta, our motto is "Always On" and nowhere do we embrace that more than in Technical Operations. We strive to build the most reliable and performant systems on the planet through the skillful use of automation. If you like to be challenged and have a passion for solving large-scale automation, testing, and tuning problems, we would love to hear from you. The ideal candidate is someone who exemplifies the ethics of, "If you have to do something more than once, automate it" and who can rapidly self-educate on new concepts and tools.

Key Responsibilities

• Leading the architecture, design, and rollout of the internal developer platform, spanning CI/CD, tooling, infrastructure as code (IAC) integrations, and modernization efforts.
• Enhancing existing automation for fleet management and building new features for the infrastructure platform.
• Spearheading initiatives and projects to enhance engineer productivity by identifying and mitigating bottlenecks in the development flow.
• Mentoring, managing, and leading a team of SWEs and SREs with a broad range of expertise and experience.
• Triaging and troubleshooting complex production issues to ensure reliability and performance.
• Working closely with stakeholders across the organization to align new capabilities with the competing constraints of reliability, security, and delivery velocity.
• Partnering directly with recruiting and people ops to hire and retain the best talent.
• Monitoring metrics, including vulnerability scanning and security posture, cloud spend, RPO and RTO, and toil overhead, ensuring projects drive metrics in the right direction.
• Supporting a 24x7 online environment as part of an on-call rotation.

Requirements & Tech Stack

• Platform-as-Product Mindset: Proven track record of building and scaling internal developer platforms (IDP) that treat internal engineering teams as customers, focusing on reducing cognitive load and improving developer velocity.
• Engineering Excellence in Tooling: Deep experience in the "Software" part of SRE, leading teams to build robust, automated tooling for CI/CD orchestration, Kubernetes operators, or self-service infrastructure provisioning (IaC).
• Automation First: A history of transitioning teams from manual "toil-heavy" operations to automated, code-driven workflows that interact safely with high-scale cloud production environments.
• Always willing to go the extra mile: see a problem, fix the problem.
• Passionate about encouraging the development of engineering peers and leading by example.
• Experience managing teams running large-scale production Java/Tomcat and containerized services in AWS (EC2, ECS, KMS, Kinesis, RDS) or other cloud providers.
• Deep knowledge of CI/CD principles, Linux fundamentals, OS hardening, networking concepts, and IP protocols.

Qualifications

• 3+ years of experience managing SWE or SRE teams, ideally in a cloud native environment.
• Strong leadership, communication, and project management skills.
• Strong security background and knowledge.
• BS in Computer Science (or equivalent experience).